NEW FULL Service Price List

UDS-Care

Prices Effective 1st November, 2000


Service Prices ex GST

On-Site Travel/Callout**

$40.00 

On-site service

Per Hour $100.00 

On-Site Callout Voucher Pack (5 hours) includes Travel and callout

 $600.00

Telephone support 0-5 minutes

 FREE

Telephone support 5-15 minutes

 $15.00

Telephone support 15-30 minutes

$35.00

Telephone support 30-45 minutes

$50.00

Telephone support 45-60 minutes

$65.00

 Warranty return to distributor handling *

$20.00

 Mac equipment returned to UDS for service ***

 Per Hour $75.00

 Emailed File Fix

 $25.00 

 Latest VIREX with monthly updates *
(needs web  access) with any on-site service

 $66.00

Access to the Members software and support downloads

FREE

  * Subject to Australian suppliers

 ** 50km Metro area

 *** UDS will accept courier delivered NON VITAL Mac equipment for repair in house

Note: The above service rates include GST.


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